Refunds, Returns & Exchanges Policy

At Artclub & Friends, we take pride in the quality and craftsmanship of our garments and products. If for any reason you are not entirely satisfied with your purchase, we’re here to help make things right.

Returns & Exchanges

You have seven days from the date you receive your order to request a return or exchange.

To be eligible for a return or exchange:

  • Items must be unworn, unused, and in original condition.
  • All tags and labels must still be attached.
  • Items must be returned in the original packaging.

Non-Returnable / Non-Exchangeable Items:

  • Sale or discounted items.
  • Gift cards.
  • Intimate apparel (e.g. underwear, swimwear) for hygiene reasons.
  • Custom-made, personalised, or made-to-order items.
How to Request a Return or Exchange

Just email us at support@artclubandfriends.com with your order number and reason for return/exchange. We’ll guide you through the quick and easy process.