Terms of Service

Last updated: 2 September 2025Welcome to Artclub & Friends! These Terms of Service govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these Terms.

1. About Us

Artclub & Friends (“we”, “us”, “our”) is a South African design studio and e-commerce platform. Our website is located at www.artclubandfriends.com.

2. Eligibility

You must be at least 18 years old or have the involvement and consent of a parent or guardian to use our website and purchase our products.

3. Orders & Payment

• All orders placed through our website are subject to acceptance and availability.
• Prices are listed in South African Rand (ZAR) and may be subject to change without notice.
• Payment must be made in full at checkout using our supported payment methods.
• We reserve the right to refuse or cancel orders at our discretion (for example, in cases of suspected fraud or stock unavailability).

4. Shipping & Delivery

• We offer shipping within South Africa and internationally. Shipping costs and estimated delivery times are provided at checkout.
• Free local shipping is available for orders over R500.
• International shipping fees and delivery times vary by destination.
• We are not responsible for delays caused by customs or third-party couriers.

5. Returns & Exchanges

• We accept returns and exchanges within 14 days of delivery, provided items are unworn, unwashed, and in original condition with tags attached.
• Sale items and gift vouchers are non-returnable.
• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• For full details, please see our Returns Policy.

6. Product Information

• We strive to display product colours, images, and descriptions as accurately as possible. However, actual colours may vary slightly depending on your device.
• All products are subject to availability and may be withdrawn or updated at any time.

7. Intellectual Property

All content on our website—including images, designs, logos, and text—is the property of Artclub & Friends or our collaborators, and is protected by South African copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

8. Privacy

Your privacy matters to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

9. User Conduct

By using our site, you agree not to:

• Violate any laws or regulations
• Infringe on our or others’ intellectual property rights
• Submit false or misleading information
• Interfere with the security or functionality of our website

10. Limitation of Liability

To the fullest extent permitted by law, Artclub & Friends is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you for any claim is limited to the amount paid for your order.

11. Indemnification

You agree to indemnify and hold harmless Artclub & Friends, its team, and partners from any claims, damages, or expenses arising from your breach of these Terms or your misuse of our website.

12. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated date. Your continued use of our website means you accept the revised Terms.

13. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of South African courts.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@artclubandfriends.com

Thank you for being part of the Artclub & Friends community! 💙